At a breakneck pace, digital technologies are disrupting and reshaping the global economy. The influence of digitization cascades across all industries, altering consumer expectations and employment models, and so affecting business models. When digital platform companies and the platform economy launched a decade ago, proponents claimed it would revolutionise the world of work. Optimistic expectations proved febrile, however, as positive stories have not taken off. On the contrary, the companies at its heart face severe criticism over inadequate employment protections (unfair work), freeriding on conventional businesses (unfair competition) and inadequate consumer protection. A big reset is necessary, as the balance has tipped too far in the platforms’ direction. The lecture/presentation will explore these issues and their implications on policy-making, democratic governance, representation and rights. It will discuss the fundamental imbalances embedded deep within the platform economy, the winners and losers of digitalization more broadly, and the reforms needed at national and global levels to redesign the digital platform economy on a more democratic and sustainable basis, ensuring decent ‘digiwork’ for all.